SHIPPING POLICY

DELIVERY TIMES & SHIPPING INFORMATION (IVY-MAY)

Below you will find the average delivery time for all our packages:

- Processing time: once an order is placed, we take 1–3 working days to process it. During weekdays this is often within 1 working day, but if you order on Friday evening or during the weekend it may take a little longer.
- Shipping time: once your order has been processed, it will be dispatched and delivery takes an average of 8–12 working days.

We strive to make the ordering and delivery process as easy as possible. If you have any questions, please contact our customer service team at info@ivy-may.uk. Below we explain how your order is processed and delivered.

PLACING AN ORDER
Ordering at IVY-MAY is simple:

1) Go to the product page and add the item to your shopping cart by clicking the “Add to cart” button.
2) Check that you selected the correct variant/size/color.
3) Click “Proceed to checkout”.
4) Enter your address details carefully and make sure all information is correct.
5) Click “Continue to shipping” to review your details.
6) Proceed to payment, choose your preferred payment method, and complete your order by following the instructions on screen.

PAYMENT METHODS
All payment options are SSL-encrypted, meaning you can rely on a secure payment environment.

Available payment methods may include:
- Klarna (pay later)
- Credit card (AMEX, Mastercard, Maestro, Visa)
- PayPal
- EPS
- SOFORT

If you experience any issues during checkout, please contact us at info@ivy-may.uk.

SHIPPING COSTS
We cover the shipping costs for every order. All products are delivered to your door 100% free of charge. No minimum order quantity is required.

SHIPPING YOUR ORDER
Found the perfect piece on our website? We want you to enjoy it as soon as possible. That is why we do our best to process and ship your order as quickly as possible.

To keep our prices fair, we may consolidate parcels and ship them in batches. Thank you for your understanding.

PLEASE NOTE
Like many online shops, we may experience delays during busy periods. We will always do our best to ship your order as quickly as possible.

If you would like to request priority handling, please contact us by email at info@ivy-may.uk. Our service team will advise you on the best option.

ABOUT IVY-MAY

Timeless elegance.
Everyday comfort.

Ivy-May is a UK-based fashion boutique inspired by modern British lifestyle — refined, effortless, and made to be worn season after season.

Thoughtful design Quality & fit Understated luxury

Our story

We believe great style doesn’t need to be loud. Ivy-May is built on the idea that the most loved pieces are the ones you reach for again and again — timeless essentials that feel polished, yet easy.

Our collections are shaped by a commitment to quality, fit, and fabric. Every piece is chosen with care, with comfort and longevity at the heart of what we do.

What you can expect

  • Refined silhouettes that flatter without effort.
  • Comfort-first fabrics that feel as good as they look.
  • Versatile styling for workdays, weekends, and evenings.
  • Thoughtful selection focused on timeless wearability.
IVY-MAY modern British style
Inspired by quiet luxury and the modern British lifestyle.

Timeless

Designed to stay relevant — season after season.

Comfortable

Effortless pieces you can truly live in.

Refined

Understated luxury, carefully selected.

Thank you for being here

Whether you’re building a capsule wardrobe or looking for your next elevated essential, we’re honoured to be part of your style journey.

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FREE DELIVERY (UK)

Enjoy fast and reliable delivery across the UK. Every order is carefully packed and dispatched from within the UK, ensuring quick arrival and secure handling.

CUSTOMER SERVICE

Our UK-based customer service team is here to assist you every day. From sizing advice to order support, help is always just a message away.

SECURE PAYMENTS

Shop confidently with secure and trusted payment methods, fully protected for customers across the UK.